Drone and Dock Fleet appeared temporarily offline erroneously

Incident Report for Skydio Cloud

Resolved

At the following 2 timeframes we had a brief interruption to the online status of the drone and dock fleet. We identified the root cause of the bug, and the second outage at 9:54 was to deploy the fix. We have also identified a path-forward for permanently resolving this class of issues and are immediately working on deploying this new architecture.

9:25 AM PST - 9:41 AM PST
9:54 AM PST - 9:58 AM PST

Posted Apr 22, 2025 - 10:48 PDT

This incident affected: Dock and Remote Ops: Teleop, Dock and Remote Ops: Missions, and Skydio Streaming.